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How pp demo Protects Your Privacy

When you open an account and deposit via DANA, OVO, GoPay or QRIS, your personal and payment data is encrypted and stored securely on our servers.

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pp demo How pp demo Protects Your Privacy
GET IN TOUCH

Contact Our Privacy Team

Team online

Email Support

Reach [email protected] with any data request or privacy concern. We respond within 48 hours, Monday to Friday, 09:00–18:00 Jakarta time.

Live Chat

Open the chat widget inside your account lobby to ask about your data, request removal, or report a privacy issue. Available daily 10:00–22:00 Jakarta time.

Account Settings

Visit Settings > Privacy in your account dashboard to review what personal data we hold, download your data export, or update communication preferences anytime.

HOW WE SAFEGUARD

Your Data Security & Rights

Encryption in Transit

All login credentials, payment details, and account activity travel over HTTPS. When you deposit via DANA, OVO, GoPay or QRIS, the transaction token never touches our servers—only a confirmation receipt is logged.

Access Controls

Only authorised staff can view your personal data, and only when investigating disputes, verifying withdrawals, or fulfilling legal requests. Your gameplay and balance are visible only to you and our anti-fraud team.

Cookie & Tracking Policy

We use session cookies to keep you logged in and analytical cookies to track which games are played most often in Surabaya and across Indonesia. You can disable non-essential cookies in your browser settings anytime.

Data Retention & Deletion

After you close your account, we delete personal data within 90 days unless law requires retention. Financial records are kept for three years. You can request early deletion via Settings > Privacy.

Third-Party Sharing

We never sell your data. We share personal details only with payment processors, identity-verification services, and legal authorities where required by law. All partners sign strict confidentiality agreements.

Your Rights & Requests

You have the right to access, correct, or delete your data, and to port it to another service where applicable, depending on local law. Submit requests through Settings or email [email protected].

Privacy Policy FAQ

We collect your full name, email, mobile phone number, date of birth, and residential address to verify your identity and comply with financial regulations. We also record your IP address and device type for security purposes.

No. When you deposit via DANA, OVO, GoPay or QRIS, the payment processor handles your card or bank details directly. We only store a transaction receipt and confirmation token for your records and dispute resolution.

We never sell or share your personal data with advertisers or marketing companies. We only share data with payment processors, identity-verification partners, and law enforcement where legally required.

Personal data is deleted within 90 days of closure. Financial and transaction records are retained for three years to comply with local tax and anti-money-laundering law, then securely destroyed.

Go to Settings > Privacy inside your account, then select Download My Data or Request Deletion. Alternatively, email [email protected] with your account username and the request type. We respond within 48 hours.

We use session cookies to keep you logged in and analytical cookies to understand gameplay patterns. Essential cookies cannot be disabled, but you can turn off analytical cookies in your browser settings or in our Privacy Controls.

Change your password immediately via Settings > Account Security, then contact our live chat or email [email protected] with details. Our team will investigate within 24 hours and notify you of next steps.